Congratulations to all our 2021 finalists and winners
National SQP of the Year
Charlotte is a strong advocate of CPD and loves to learn. Her role is not only about prescribing medicine but also about offering husbandry, training and behaviour advice. She sees her role as a holistic one; with customers throughout their animals’ life stages
Outstanding Customer Service Award
Lynette Wilcox promotes best practice and offers tailored advice by getting to know the customer, their stock and farming practices. She sees herself as a link between manufacturers, customers’ business needs and their veterinary practices.
Store Manager of the Year
Nikki finds it very easy to motivate and inspire staff and she describes the business as infectious and she works hard on promoting the strengths of the business.
Independent Store of the Year
The store’s ability to cross train staff means that even if a qualified member of staff isn’t working, most members of staff are able to assist with general enquiries.
Multiple Store of the Year
Pets at Home
Pet requirements change regularly, so Pets at Home feel making sure staff speak to every customer as if they are a new customer is important.
Newly Qualified SQP of the Year
Sammy took time to build up the trust of the farmers, but the ground work has paid off, slowly. She works hard to ensure customers receive the best advice, service and guidance possible.
Nutritional Expertise Award
Helen demonstrates a clear understanding of best practice approaches for livestock nutrition. It is really impressive to see Helen demonstrating a diagnosis-led approach which includes grass sampling, to understand the true nutritional needs of the animal
Veterinary Practice SQP of the Year
Keri’s bespoke programmes and reporting faecal egg counts are key and says one of the major challenges is around incorrect administration
Equine SQP of the Year
Sandy is making a difference to the equine community, not just in her local area, but wherever she is required to travel and she provides clients with an all-in-one service
Farm SQP of the Year
Companion Animal SQP of the Year
Charlotte ensures that she has a detailed background knowledge before talking about suitable products and she explains the benefits of using the correct product for customers that are focused on the cheapest.
Special Achievement Award
Ceri Jones said that during the pandemic, the store faced many challenges working within the agricultural retail sector and still faces on-going challenges now. Store footfall doubled, if not tripled some days due to non-essential stores being closed and In-store, guidelines were put in place for staff members and customers to follow to put both in the safest possible environment.
Lifetime Achievement Award
She is the key figure in the SCOPS industry group, successfully uniting individuals and stakeholder organisations with different perspectives behind a common goal. She has devoted considerable passion to improving parasite control in sheep, in particular the fight against resistance. Effective communication at the right level for farmers, SQPs, vets and other advisors has been a key part of what she has brought our industry.