Outstanding Customer Service Award

Judging criteria

Providing high levels of customer service is essential. It benefits the business the SQP works for & is also essential in maintaining the image & standing of the profession.

What to include in your entry

We want examples of how you promote best practice and offer tailored advice to customers. If relevant examples of how you have dealt with difficult customers and / or customers who ‘think they know best.’ You should also demonstrate a commitment to encouraging customers to invest in preventative measure where appropriate.

Why Enter?

  • Gain coverage in OvertheCounter
  • Finalists will receive two tickets to the awards ceremony
  • Winners gain prestige for themselves and the businesses they work for – and it’s a great addition to any CV
  • Prize money of £500 for the winner of National SQP of the Year
  • Reward and motivate your staff
  • Increase your business's profile in the industry
  • Improve the image of your business as a prospective employer
  • Coverage on the awards website and social media
  • Network with the whole industry at the event
  • All entries where the judging panel considers the entry shows a good understanding of professional and responsible prescribing and supply, will be awarded 4 CPD points
  • There is no limit on the number of categories you can enter, and entry is free of charge
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